Category Archives: Insurance Industry

Alexa for Insurers

Alexa, Amazon’s virtual assistant that powers Amazon’s Echo, is a tool insurance companies are using to leverage voice recognition and increase their value to their customers. Liberty Mutual offers its customers the option to use Alexa to get an auto … Continue reading

Posted in Human-Machine Interaction, Insurance Industry, Natural Language Processing | Leave a comment

Is Your Insurance Business Missing a Critical Decision Window When it Comes to AI?

Yesterday Craig Bedell from IBM’s Global Insurance Industry Leadership Team wrote: “I believe most insurance companies have hit a critical point in time with regards to their investments in analytics, innovation and even AI, where business leaders are measuring more … Continue reading

Posted in Business Analytics, Business Processes, Decision Modeling, Insurance Industry, Machine Learning | Leave a comment