Monthly Archives: April 2023

Decision Intelligence and Customer Experience

This month Forbes published James Taylor’s article “Using Decision Intelligence To Unlock Excellence In Customer Experience“: “Decision Intelligence can be key to unlocking excellence in customer experience. Customer experience depends on the decisions you make when interacting with your customers. … Continue reading

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Forrester: “The AI Decisioning Platforms Landscape, Q1 2023”

Forrester published a new report “The AI Decisioning Platforms Landscape, Q1 2023“: “You can use AI decisioning platforms to automate complex, consequential business decisions, make AI decisioning teams more agile, and combine the latest decisioning technologies. But to realize these benefits, … Continue reading

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Semantics, Ontology and Explanation

While ChatGPT dominates social forums, scientists quietly continue to work on real understanding of our surrounding using 100-years-old concepts of Logic, Semantics, and more recently Ontologies. Computer science people build symbolic models to represent their assumptions about a certain domain … Continue reading

Posted in Artificial Intelligence, Knowledge Representation, Logic and AI, Semantic Web | Leave a comment

Present at DecisionCAMP-2023

These days everybody talks about AI. If you are a person who “walks the talk” and want to share your AI experience with practitioners like you, DecisionCAMP is the right place to do it. DecisionCAMP is an annual event devoted … Continue reading

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This week’s hot AI thing is “AutoGPT” which is designed to automate GPT-4 tasks, enabling the creation of agents that complete tasks for you without any intervention. AutoGPT is a way to get a model to chain together multiple GPT … Continue reading

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Challenge May-2023 “Next Best Action”

“Next best action” is a popular decision-making strategy. But how to define the “best” next action? This challenge may demonstrate it. Consider an NxN grid of lightbulbs. We are given an initial state where some of the bulbs are off and some are on. Then, … Continue reading

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Defamed by ChatGPT

Benedict Evans wrote: “If you ask ChatGPT factual questions, you can’t trust what you get. In this case, it invented an entirely non-existent sexual assault allegation against a law professor, complete with (non-existent) Washington Post story. Also of note – … Continue reading

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DecisionCAMP Monthly Session on Apr 19, 2023

DecisionCAMP Monthly Session “RuleOps: Rule Engines and Kubernetes DevOps” presented by Luca Molteni from Red Hat will be held on Apr 19 at 12:00 pm EST (New York Time). Register for free here. Slides

Posted in Architecture, Cloud Platforms, DecisionCAMP, Microservices, Serverless | Leave a comment

Human-Governed AI: The AI Decisioning Platform Landscape

Forrester’s Mike Gualtieri will present “The AI Decisioning Platform Landscape” at the Webinar on April 28. “Enterprises use AI decisioning platforms to create human-governed, AI-powered, automated decision engines for a wide variety of use cases and across numerous industries. The … Continue reading

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Is term “BPM” outdated?

Sandy Kemsley: BPM “vendors have distanced themselves from the BPM (business process management) moniker, in part because what the platforms do is more than just process management, and in part because BPM is starting to be considered an outdated term. … Continue reading

Posted in BPM, Business Processes, Digital Transformation | Leave a comment