Category Archives: Business Analytics

Dichotomy between Machine Learning and Business Rules

Prof. Hafedh Mili published an article “On the fallacy of the dichotomy between analytics/machine learning, and business rules“. The main points are: We have been there before Business rules rely on analytics If you need to explain your decisions to someone, you need business rules … Continue reading

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Neil Raden: “Before the world went analytics crazy…”

Neil Raden: I’m re-posting an article I published six months ago about Process Intelligence a.k.a. Process Mining. I’ve been getting a lot of questions about this lately. “Is Process Intelligence (Mining) a distinct discipline from analytics?” Link 

Posted in BPM, Business Analytics, Business Processes | Leave a comment

Bringing Analytics to the Soccer Transfer Season

SAS posted an article that shares how they applied analytics to optimize players movements between clubs during the soccer transfer season. Every team needs to answer the ultimate question: “How should we allocate our transfer budget to maximize the benefit … Continue reading

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Context Rules The Modern World

John Hagel published the article “Navigating from the Industrial Age to the Contextual Age“:  “Context is becoming more and more central to value creation. If we don’t pay attention to the circumstances surrounding a person or an event, we’re unlikely … Continue reading

Posted in Business Analytics, Customer service | Leave a comment

What a good modern data analyst has to master

Andriy Burkov, ML at Gartner and author of The Hundred-Page Machine Learning Book, shares what a good modern data analyst has to master:

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Intelligent Automation?

An interesting discussion about Intelligent Automation has taken place at BPM.com. Just one quote: “I still find it difficult to put intelligent and automation together in one sentence without cringing. Even the most advanced commonly used RPA tools are, when … Continue reading

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eBay’s Platform is Powered by AI

“Artificial intelligence touches every experience within eBay. It is woven into all aspects of the eBay marketplace, anticipating the needs and wants of buyers and sellers, inspiring shoppers on the hunt for something special, empowering entrepreneurs looking to grow their … Continue reading

Posted in Artificial Intelligence, Business Analytics, Human-Machine Interaction | Leave a comment