Category Archives: Digital Transformation

One Microjourney™ at a time

Alan Trefler, CEO at Pegasystems, just introduced “The new way of operating: One microjourney™ at a time“: What we’re really talking about are microjourneys – an optimized outcome for each customer touchpoint that, for example, changes the customer experience, builds a relationship, … Continue reading

Posted in Architecture, Digital Transformation, Microservices | Leave a comment

Intelligent Core

Read Neil Ward-Dutton’s article “IDC: The most important decision you’ll make in the next decade“: Have you noticed operational decision services inside the Intelligent Core? They are the ones who provide the “capability to drive intelligent behaviour and actions, linking … Continue reading

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The “boring” benefits of AI

InformationAge published an interesting article “If you want to see the benefits of AI, forget moonshots and think boring“.  “While the ‘low-hanging-fruit’ approach to AI may sound monotonous, if you add all the small boring initiatives together, things start to … Continue reading

Posted in Artificial Intelligence, Digital Transformation, Trends | Leave a comment

bpmNEXT => Intelligent Automation

Kris Verlaenen reports from bpmNEXT: “The conference is still called bpmNEXT but the consensus is that the term “Intelligent Automation” seems to cover better what we are discussing.. Traditional flow charts have reached their limits in representing more adaptive requirements … Continue reading

Posted in Business Processes, Decision Making, Digital Transformation, Events, Trends | Leave a comment

2019 Predictions from Top Influencers

BPM.com published the article “The Year Ahead for BPM — 2019 Predictions from Top Influencers” including: Jakob Freund (Camunda), Denis Gagne (Trisotech), Max Pucher (Isis Papyrus), Gero Decker (Signavio), Steven Stanton (FCB Partners), Brian Reale (ProcessMaker), Phil Simpson (Red Hat), James Taylor (Decision Management Solutions), Romeo Elias … Continue reading

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How to Drive a Successful Decision Automation Project

Jerome Joubert from IBM published an article with this title listing three important factors which drive success with your decision automation project: Business-oriented methodology. Let your business experts take control by discovering business decisions and validating them with no need to write … Continue reading

Posted in Decision Modeling, Digital Transformation | Leave a comment

The end of the beginning

Benedict Evans, a partner at Andreessen Horowitz, gave a big annual  presentation on the state of tech – ‘the end of the beginning’ at a16z’s annual tech conference on Nov. 16, 2018. “Close to three quarters of all the adults on earth now have … Continue reading

Posted in Digital Transformation, Human-Machine Interaction, Innovation, Machine Learning, Trends | Leave a comment