Monthly Archives: April 2018

Chatbots: From Understanding Text to Understanding Customers

Posted on April 30, 2018 by decisionmanagementcommunity

Pega’s Andy Lewis published a paper about chatbots and NLP (Natural Language Processing): “If your chatbot cannot pass the empathy test with your customers it should be retired“. “Context demands we bring into the mix customer memory, insight, predictions, rules, and … Continue reading →

Posted in Customer service, Natural Language Processing | Leave a comment

Does niceness lead to poor decision-making?

Posted on April 25, 2018 by decisionmanagementcommunity

There is an interesting discussion at LinkedIn “The dangers of being nice at work“. Having a supportive and overly cordial work culture can undermine new and innovative ideas, argues Jonah Sachs in an article for Quartz. Office environments that stress positivity … Continue reading →

Posted in Misc, Trends | Leave a comment

Detecting cancer in real-time with machine learning

Posted on April 23, 2018 by decisionmanagementcommunity

Google Research this week revealed an AR microscope (ARM) capable of detecting cancerous cells in real-time with the help of machine learning. Locating cancer with a standard microscope is a difficult and time-consuming process, with a raft of information for doctors to … Continue reading →

Posted in Machine Learning | Leave a comment

Launch-First Mentality: Heresy or Norm?

Posted on April 20, 2018 by decisionmanagementcommunity

MITSloan published a new paper “Implement First, Ask Questions Later (or Not at All)“. It says: “Companies used to spend years clarifying business requirements before they would even think of launching new software. Today, cheaper cloud-based apps mean that implementation … Continue reading →

Posted in Trends | Leave a comment

The Dawn of Digital Decisioning – A Forrester Report

Posted on April 19, 2018 by decisionmanagementcommunity

James Taylor provides a brief overview of the just published Forrester Research report  “The Dawn Of Digital Decisioning” ($499) that makes great points about the power of Decision Management and provides recommendations about how best to approach Digital Decisioning: “When and how … Continue reading →

Posted in Decision Modeling, Products, Trends | Leave a comment

Decision as a Service (DaaS) by Trisotech

Posted on April 19, 2018 by decisionmanagementcommunity

Denis Gagné presented the latest version of Trisotech DMN Modeler at bpmNEXT-2018 as a complete modeling environment for DMN including execution, testing, searching, deployment as a decision service, collaboration, and more. It includes a Centralized Dictionary that is actually an … Continue reading →

Posted in Decision Modeling, Decision Models, DMN | Leave a comment

ACTICO Modeler 8 with full DMN support

Posted on April 18, 2018 by decisionmanagementcommunity

With the jump to version 8, ACTICO’s Decision Management Suite provides full support for the DMN standard on conformance level 3. 

Posted in Uncategorized | Leave a comment

DMN Cookbook

Posted on April 17, 2018 by decisionmanagementcommunity

Bruce Silver and Edson Tirelli just published a new DMN book available from Amazon. You may download (for free) many Decision Models described in the book and import/modify/execute them using Trisotech DMN Modeler.

Posted in Decision Modeling, Decision Models, DMN | Leave a comment

Say Something to Books…

Posted on April 13, 2018 by decisionmanagementcommunity

With Talk to Books, Google Research provides an entirely new way to explore books. You make a statement or ask a question, and the tool finds sentences in books that respond, with no dependence on keyword matching. In a sense you … Continue reading →

Posted in Artificial Intelligence | Leave a comment

Does Real-World Decision Management Need Inference?

Posted on April 9, 2018 by decisionmanagementcommunity

A set of recent articles by Paul Haley again brings attention to this important question. Paul insists that “It’s time to trade rule technology dating back to the 80’s for state of the art AI” and points that “BRMS are incapable … Continue reading →

Posted in Artificial Intelligence, BPM, Decision Modeling, Events, Rule Engines and BRMS, Semantic Web | 3 Comments