Monthly Archives: April 2018

Chatbots: From Understanding Text to Understanding Customers

Pega’s Andy Lewis published a paper about chatbots and NLP (Natural Language Processing): “If your chatbot cannot pass the empathy test with your customers it should be retired“. “Context demands we bring into the mix customer memory, insight, predictions, rules, and … Continue reading

Posted in Customer service, Natural Language Processing | Leave a comment

Does niceness lead to poor decision-making?

There is an interesting discussion at LinkedIn “The dangers of being nice at work“. Having a supportive and overly cordial work culture can undermine new and innovative ideas, argues Jonah Sachs in an article for Quartz. Office environments that stress positivity … Continue reading

Posted in Misc, Trends | Leave a comment

Detecting cancer in real-time with machine learning

Google Research this week revealed an AR microscope (ARM) capable of detecting cancerous cells in real-time with the help of machine learning. Locating cancer with a standard microscope is a difficult and time-consuming process, with a raft of information for doctors to … Continue reading

Posted in Machine Learning | Leave a comment

Launch-First Mentality: Heresy or Norm?

MITSloan published a new paper “Implement First, Ask Questions Later (or Not at All)“. It says: “Companies used to spend years clarifying business requirements before they would even think of launching new software. Today, cheaper cloud-based apps mean that implementation … Continue reading

Posted in Trends | Leave a comment

The Dawn of Digital Decisioning – A Forrester Report

James Taylor provides a brief overview of the just published Forrester Research report  “The Dawn Of Digital Decisioning” ($499) that makes great points about the power of Decision Management and provides recommendations about how best to approach Digital Decisioning: “When and how … Continue reading

Posted in Decision Modeling, Products, Trends | Leave a comment

Decision as a Service (DaaS) by Trisotech

Denis Gagné presented the latest version of Trisotech DMN Modeler at bpmNEXT-2018 as a complete modeling environment for DMN including execution, testing, searching, deployment as a decision service, collaboration, and more. It includes a Centralized Dictionary that is actually an … Continue reading

Posted in Decision Modeling, Decision Models, DMN | Leave a comment

ACTICO Modeler 8 with full DMN support

With the jump to version 8, ACTICO’s Decision Management Suite provides full support for the DMN standard on conformance level 3. 

Posted in Uncategorized | Leave a comment