Category Archives: Business Processes

Treating Your Employees Like Customers

Posted on September 12, 2022 by decisionmanagementcommunity

The onboarding process should be a streamlined integrated experience that asks for and offers the right information at the right time. How to do it? Sandy Kemsley in her latest vlog recommends treating your employees like customers. “I spend most … Continue reading →

Posted in Business Processes, Customer service, HR | Leave a comment

Intelligent Business Automation (IBA)

Posted on May 27, 2022 by decisionmanagementcommunity

The hype surrounding intelligent business automation is at all-time high. “Intelligent business process automation is the next evolution of BPM. BPM is a way to automate processes, which allows people and companies to be more efficient and effective when getting … Continue reading →

Posted in Business Processes, Case Management, Machine Learning | Leave a comment

Decision Services Handling Large Payloads

Posted on April 21, 2022 by decisionmanagementcommunity
Posted in Architecture, Business Processes, Business Rules, Cloud Platforms, DecisionCAMP, Event-driven, Microservices | Leave a comment

Digital Twins and Digital Decisioning

Posted on April 13, 2022 by decisionmanagementcommunity

The term Digital Twin was coined in 2014 in the context of manufacturing as a digital factory replication. Recently it becomes more and more popular in the context of knowledge representation for different business domains. Today a digital twin is … Continue reading →

Posted in Business Processes, Digital Decisioning, Digital Transformation, Manufacturing, Trends | Leave a comment

Businesses Require Better Goal Management

Posted on March 29, 2022 by decisionmanagementcommunity

Jim Sinur: “Better goal management requires a new level of transparency and communication capabilities than in the past and follows a consistent goal cycle. While there still will be the issue of variations by legal system and location, the adaptation … Continue reading →

Posted in Business Analytics, Business Processes, Business Rules, Digital Decisioning | Leave a comment

Augmented BPMS: A Research Manifesto

Posted on February 2, 2022 by decisionmanagementcommunity

A group of researchers (many of whom are associated with Declarative AI and indirectly with DecisionCAMP) just published the manifesto “Augmented Business Process Management Systems“: “While traditional BPMSs encode pre-defined flows and rules, an ABPMS augmented by AI is able … Continue reading →

Posted in Artificial Intelligence, BPM, Business Processes, Business Rules, Case Management, Innovation, Reasoning | Leave a comment

Microsoft RPA

Posted on March 9, 2021 by decisionmanagementcommunity

Microsoft announced Power Automate Desktop for Windows 10, which provides an attended RPA solution to automate tasks in SharePoint, Excel, Outlook, OneNote, and third-party business apps. Web and desktop recorders capture steps in an automation, and a visual drag-and-drop designer … Continue reading →

Posted in Business Processes, RPA | Leave a comment

Gartner Market Guide for Process Mining

Posted on October 13, 2020 by decisionmanagementcommunity

The 2020 Gartner Market Guide for Process Mining was published on Sep 30: “Recent trends in automation and knowledge of the underlying processes/interactions are key to digital transformation. Process mining helps enterprise architecture and technology innovation leaders understand operations and … Continue reading →

Posted in Business Processes | Leave a comment

“Why” of the BPMN+CMMN+DMN Triple Crown

Posted on July 16, 2020 by decisionmanagementcommunity

Sandy Kemsley: “…agility often depends on the design decisions such as the split between process and decision logic – what do you model in as a decision, and what do you model as a process. Unsurprisingly, many DM practitioners don’t … Continue reading →

Posted in Business Processes, Case Management, Decision Modeling, DecisionCAMP, Standards | Leave a comment

Create Serverless Workflows with AWS Step Functions

Posted on January 14, 2020 by decisionmanagementcommunity

AWS published a tutorial that describes how to use AWS Step Functions to design and run a serverless workflow that coordinates multiple AWS Lambda functions. It is a very simple while powerful mechanism to orchestrate your decision services deployed as … Continue reading →

Posted in Business Processes, Microservices, Serverless | Leave a comment