Category Archives: Business Processes

Is term “BPM” outdated?

Sandy Kemsley: BPM “vendors have distanced themselves from the BPM (business process management) moniker, in part because what the platforms do is more than just process management, and in part because BPM is starting to be considered an outdated term. … Continue reading

Posted in BPM, Business Processes, Digital Transformation | Leave a comment

Building Business Capability on May 8-12, 2023

Building Business Capability comes to Las Vegas, at the brand new Caesar’s Forum, on May 8–12, 2023. The conference enhances your ability to advance People, Product, Data, andKnowledge, to build your core leadership skills, to create a customer centric organization, … Continue reading

Posted in Business Analytics, Business Processes, Business Rules, Events | Leave a comment

Treating Your Employees Like Customers

The onboarding process should be a streamlined integrated experience that asks for and offers the right information at the right time. How to do it? Sandy Kemsley in her latest vlog recommends treating your employees like customers. “I spend most … Continue reading

Posted in Business Processes, Customer service, HR | Leave a comment

Intelligent Business Automation (IBA)

The hype surrounding intelligent business automation is at all-time high. “Intelligent business process automation is the next evolution of BPM. BPM is a way to automate processes, which allows people and companies to be more efficient and effective when getting … Continue reading

Posted in Business Processes, Case Management, Machine Learning | Leave a comment

Decision Services Handling Large Payloads

Posted in Architecture, Business Processes, Business Rules, Cloud Platforms, DecisionCAMP, Event-driven, Microservices | Leave a comment

Digital Twins and Digital Decisioning

The term Digital Twin was coined in 2014 in the context of manufacturing as a digital factory replication. Recently it becomes more and more popular in the context of knowledge representation for different business domains. Today a digital twin is … Continue reading

Posted in Business Processes, Digital Decisioning, Digital Transformation, Manufacturing, Trends | Leave a comment

Businesses Require Better Goal Management

Jim Sinur: “Better goal management requires a new level of transparency and communication capabilities than in the past and follows a consistent goal cycle. While there still will be the issue of variations by legal system and location, the adaptation … Continue reading

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Augmented BPMS: A Research Manifesto

A group of researchers (many of whom are associated with Declarative AI and indirectly with DecisionCAMP) just published the manifesto “Augmented Business Process Management Systems“: “While traditional BPMSs encode pre-defined flows and rules, an ABPMS augmented by AI is able … Continue reading

Posted in Artificial Intelligence, BPM, Business Processes, Business Rules, Case Management, Innovation, Reasoning | Leave a comment

Microsoft RPA

Microsoft announced Power Automate Desktop for Windows 10, which provides an attended RPA solution to automate tasks in SharePoint, Excel, Outlook, OneNote, and third-party business apps. Web and desktop recorders capture steps in an automation, and a visual drag-and-drop designer … Continue reading

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Gartner Market Guide for Process Mining

The 2020 Gartner Market Guide for Process Mining was published on Sep 30: “Recent trends in automation and knowledge of the underlying processes/interactions are key to digital transformation. Process mining helps enterprise architecture and technology innovation leaders understand operations and … Continue reading

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