Yesterday Craig Bedell from IBM’s Global Insurance Industry Leadership Team wrote: “I believe most insurance companies have hit a critical point in time with regards to their investments in analytics, innovation and even AI, where business leaders are measuring more critically the “success” of programs to date by what they have contributed to the bottom line of the organization. I am seeing innovation and analytics groups struggling, not for the lack of developing new insights, but rather because their insights are not being adapted into the day-to-day decision-making processes of the company to really make the differences they promise.” Recently, Craig and James Taylor co-authored this whitepaper