Category Archives: Insurance Industry

The Future of the U.S. Insurance Industry

Posted on August 22, 2025 by decisionmanagementcommunity

“The U.S. insurance industry is at a critical juncture, grappling with a crisis in consumer trust, mounting climate-related risks, and the transformative power of advanced technologies. As insurers navigate these challenges, they must balance innovation with regulatory compliance, prioritize customer-centric … Continue reading →

Posted in Insurance Industry | Leave a comment

Turning insurance contracts into code

Posted on January 7, 2025 by decisionmanagementcommunity

Sam Burrett posted today: Insurance policies are a nightmare for most consumers. It’s hard to know what’s covered and what isn’t. Could AI help? The Stanford CodeX team tested GPT4o’s ability to turn an insurance policy into code, which could … Continue reading →

Posted in Insurance Industry, LLM | Leave a comment

AI in Decision Domain 

Posted on April 30, 2022 by decisionmanagementcommunity

An interesting discussion has started by this LinkedIn post: Typically, we analyze data and models from the operational domain. However, no amount of crunching on this data will reveal opportunities for decision advantage – because there is no information about … Continue reading →

Posted in Artificial Intelligence, Decision Making, Decision Modeling, Human-Machine Interaction, Insurance Industry, Knowledge Representation | Leave a comment

Opinion: Traditional Rule Engines Outlived their Usefulness

Posted on August 5, 2019 by decisionmanagementcommunity

This LinkedIn article “How Traditional Rules Engines Stifle Innovation” states: “AI and advanced analytics are key to life insurance innovation. While the industry tries to make use of these technologies, the insurance application continues to play a central role in … Continue reading →

Posted in Decision Making, Insurance Industry, Rule Engines and BRMS | 1 Comment

Alexa for Insurers

Posted on April 2, 2019 by decisionmanagementcommunity

Alexa, Amazon’s virtual assistant that powers Amazon’s Echo, is a tool insurance companies are using to leverage voice recognition and increase their value to their customers. Liberty Mutual offers its customers the option to use Alexa to get an auto … Continue reading →

Posted in Human-Machine Interaction, Insurance Industry, Natural Language Processing | Leave a comment

Is Your Insurance Business Missing a Critical Decision Window When it Comes to AI?

Posted on February 12, 2019 by decisionmanagementcommunity

Yesterday Craig Bedell from IBM’s Global Insurance Industry Leadership Team wrote: “I believe most insurance companies have hit a critical point in time with regards to their investments in analytics, innovation and even AI, where business leaders are measuring more … Continue reading →

Posted in Business Analytics, Business Processes, Decision Modeling, Insurance Industry, Machine Learning | Leave a comment