Category Archives: Business Analytics

Common Misconceptions About Analytics

Posted on August 20, 2020 by decisionmanagementcommunity

In her Aug 14 post, Cassie Kozyrkov, the Head of Decision Intelligence at Google, analyzes three common misconceptions about analytics: Analytics is statistics. (No.) Analytics is data journalism / marketing / storytelling. (No.)  Analytics is decision-making. (No!) and then describes … Continue reading →

Posted in Business Analytics, Data Science | Leave a comment

Forrester’s Report “Digital Decisioning Platforms”

Posted on August 13, 2020 by decisionmanagementcommunity

Forrester just published a new report “Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms“: Digital decisioning platforms (DDPs) allow application development and delivery (AD&D) pros to combine the best of human decision logic with the best of AI to implement application-embedded automated … Continue reading →

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Planning Analytics + Decision Optimization

Posted on March 9, 2020 by decisionmanagementcommunity

Alain Chabrier from IBM discusses how Planning Analytics and Decision Optimization can complement and benefit from each other and introduces some ways to start integrating them. Link

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Dichotomy between Machine Learning and Business Rules

Posted on December 2, 2019 by decisionmanagementcommunity

Prof. Hafedh Mili published an article “On the fallacy of the dichotomy between analytics/machine learning, and business rules“. The main points are: We have been there before Business rules rely on analytics If you need to explain your decisions to someone, you need business rules … Continue reading →

Posted in Artificial Intelligence, Business Analytics, Business Rules, Machine Learning | Leave a comment

Neil Raden: “Before the world went analytics crazy…”

Posted on August 4, 2019 by decisionmanagementcommunity

Neil Raden: I’m re-posting an article I published six months ago about Process Intelligence a.k.a. Process Mining. I’ve been getting a lot of questions about this lately. “Is Process Intelligence (Mining) a distinct discipline from analytics?” Link 

Posted in BPM, Business Analytics, Business Processes | Leave a comment

Bringing Analytics to the Soccer Transfer Season

Posted on June 18, 2019 by decisionmanagementcommunity

SAS posted an article that shares how they applied analytics to optimize players movements between clubs during the soccer transfer season. Every team needs to answer the ultimate question: “How should we allocate our transfer budget to maximize the benefit … Continue reading →

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Context Rules The Modern World

Posted on June 9, 2019 by decisionmanagementcommunity

John Hagel published the article “Navigating from the Industrial Age to the Contextual Age“:  “Context is becoming more and more central to value creation. If we don’t pay attention to the circumstances surrounding a person or an event, we’re unlikely … Continue reading →

Posted in Business Analytics, Customer service | Leave a comment

What a good modern data analyst has to master

Posted on May 16, 2019 by decisionmanagementcommunity

Andriy Burkov, ML at Gartner and author of The Hundred-Page Machine Learning Book, shares what a good modern data analyst has to master:

Posted in Business Analytics, Data Science, Machine Learning | Leave a comment

Intelligent Automation?

Posted on April 9, 2019 by decisionmanagementcommunity

An interesting discussion about Intelligent Automation has taken place at BPM.com. Just one quote: “I still find it difficult to put intelligent and automation together in one sentence without cringing. Even the most advanced commonly used RPA tools are, when … Continue reading →

Posted in Artificial Intelligence, Business Analytics, Business Processes | Leave a comment

eBay’s Platform is Powered by AI

Posted on March 14, 2019 by decisionmanagementcommunity

“Artificial intelligence touches every experience within eBay. It is woven into all aspects of the eBay marketplace, anticipating the needs and wants of buyers and sellers, inspiring shoppers on the hunt for something special, empowering entrepreneurs looking to grow their … Continue reading →

Posted in Artificial Intelligence, Business Analytics, Human-Machine Interaction | Leave a comment