This is the name of just published Gail Jones’s article. “Rules engine are often seen as a silver bullet solution for Underwriting. They promise fast and consistent decisions at point of sale with increased efficiency and consistency. Coupled with the ability to work 24 hours a day it makes them an obvious choice to augment manual resources… They really do have the capacity to live up to the hype. So why then are they not the silver bullet we all hoped they would be. The answer is simple – they aren’t the bullet – they are the gun.”  Link