CUI – Conversational User Interface

Here are a few quotes from an interesting article “State of the conversation” written by Paul Campillo:  Eight trillion. That’s the number of text messages sent every year. For the record, that’s 23 billion texts sent every day. Or almost 16 million per minute. Talking computers. Conversational machines. “Smart” phones with virtual assistants. How did we get here? Where is all this heading? Today, there’s another fascinating technology trend propagated by film and literature. As it gains serious traction, it’s redefining how humans interact with technology forever—the conversational user interface (CUI). Will not Rules&Decisions play a key role in building intelligent CUIs?

This entry was posted in Customer service, Natural Language Processing, Trends. Bookmark the permalink.

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