Gary Kasparov: we’re not being replaced by AI, we’re being promoted

Posted on May 8, 2018 by decisionmanagementcommunity

On May 7 the Wall Street Journal published a new article by Gary Kasparov. “We’re not being replaced by AI. We’re being promoted. My chess loss in 1997 to IBM supercomputer Deep Blue was a victory for its human creators and mankind, not triumph of machine over man. In the same way, machine-generated insight adds to ours, extending our intelligence the way a telescope extends our vision.” Continue reading →

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Offshore Outsourcing is Dying

Posted on May 8, 2018 by decisionmanagementcommunity

A new research shows that enterprise use of offshore outsourcing is slowing considerably in the US with the last election. Highest performing enterprises are replacing traditional IT outsourcing with value-based partnerships. Link

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Decision Optimization and Finance: Doing more with less

Posted on May 7, 2018 by decisionmanagementcommunity

Alex Fleischer from IBM writes that Optimization (Doing more with less) has been quite a success at many banks and insurances for decades. Along with many finance use cases of CPLEX, he describes 4 recent optimization success stories in international banks. Link

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Self-Driving Cars are Here

Posted on May 7, 2018 by decisionmanagementcommunity

Self-driving cars are no longer a futuristic AI technology. Today Andrew Ng informed the world that after decades of anticipation, practical self-driving cars are here. Drive.ai will offer a self-driving car service for public use in Frisco, Texas starting in July, 2018. Link1 Link2

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The Rise of Digital Humans in Social Media

Posted on May 7, 2018 by decisionmanagementcommunity

WIRED just published an article “CGI ‘Influencers’ Like Lil Miquela Are About to Flood Your Feeds“. Here is what happened. An Instagram influencer named “Bermuda” hacked the account of fellow influencer “Lil Miquela”, who has over a million followers. Not a big deal? But the truth being that Miquela is not a human being.  Neither is Bermuda. Both are CGI creations. And no one could definitively say who or what was behind them. Link

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Let the AI Benchmarking Wars Begin

Posted on May 4, 2018 by decisionmanagementcommunity

On May 2, 2018 a diverse group from academia and industry – Google, Baidu, Intel, AMD, Harvard, and Stanford among them – released MLPerf, a nascent benchmarking tool “for measuring the speed of machine learning software and hardware.” The hope is better, standardized benchmarks will help AI technology developers create such products and allow adopters to make informed AI-enabling technology selections. Link

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Solutions for Apr-2018 Challenge

Posted on May 3, 2018 by decisionmanagementcommunity

UpsellingSo far we received 3 solutions for our Apr-2018 Challenge “Up-Selling Rules”: DT5GL,  Corticon, and OpenRules. While the decision model is simple, it contains two decision tables that should be executed in a certain order: first define a customer profile and only then offer new products. See how different solutions define this order (automatically or with a hint from humans). Our readers expect to see more solutions using other popular BR&DM tools.

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Oracle PCS with DMN

Posted on May 1, 2018 by decisionmanagementcommunity

With the latest release of the Process Cloud Service (PCS), Oracle has released a preview version of its much awaited Decision Model and Notation (DMN) engine. A combination of process and decision modeling simplifies business processes by eliminating and replacing sections of a process model with a decision model. The decision logic of the process model is captured as a separate, yet linked, model. A new version of Feb-2018 includes a DMN graphical modeler and even import/export for DMN XML. Link  Link

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Chatbots: From Understanding Text to Understanding Customers

Posted on April 30, 2018 by decisionmanagementcommunity

Pega’s Andy Lewis published a paper about chatbots and NLP (Natural Language Processing): “If your chatbot cannot pass the empathy test with your customers it should be retired“. “Context demands we bring into the mix customer memory, insight, predictions, rules, and a learning capability. Real-time Next Best Action technologies are designed to process customer data and context to recommend the next action that will produce the best business value within that interaction” – link

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Does niceness lead to poor decision-making?

Posted on April 25, 2018 by decisionmanagementcommunity

There is an interesting discussion at LinkedIn “The dangers of being nice at work“. Having a supportive and overly cordial work culture can undermine new and innovative ideas, argues Jonah Sachs in an article for Quartz. Office environments that stress positivity and downplay conflict can suppress the tension needed to surface ideas and avoid bad decisions. According to Sachs, “Good as it feels, this emphasis on niceness leads to poor decision-making and low levels of creativity by limiting the number of inputs a group will consider and diverting focus away from risk-taking and results.” What’s your experience? Link

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