Converting Customers to Fans

Posted on April 30, 2019 by decisionmanagementcommunity

Chris Capossela, Chief Marketing Officer at Microsoft: “A few years ago, we started to move our thinking away from how we could woo customers away from our competitors, and instead focus on developing a fan-centric culture, and I think this has served us well even though we still have so much to learn… we used the power of analytics to take a closer look at people who use Microsoft products every day… Fans will keep buying your products, but they’ll also provide feedback that makes solutions better, ideas for future products, influence over future fans, and credibility for your organization.” Link

Posted in Misc, Trends | Leave a comment

Data Integration for Decision Management

Posted on April 25, 2019 by decisionmanagementcommunity

Integration with data is key to a successful decision application: Decision Management Systems (DMS) benefit from leveraging data to develop, test and optimize high value decisions. The latest Carlos Serrano‘s post focuses on the usage of data by the DMS for the development, testing and optimization of automated decisions. Link

Posted in Data Science, Decision Modeling | Leave a comment

Similarity in Machine and Human Decision Making

Posted on April 25, 2019 by decisionmanagementcommunity

In his new post “Artificial and Human Intelligence” Alain Chabrier from IBM describes decisions the members of his own  family make while packing for vacation. In simple terms Alain nicely explains how we use 3 major Decision Management techniques (Rules, Learning, and Optimization) while making everyday decisions. Link

Posted in Business Rules, Case Studies, Decision Making, Decision Optimization, Machine Learning | Leave a comment

An exciting agenda for the DecisionCAMP-2019

Posted on April 24, 2019 by jacobfeldman

The full program for the 2019 DecisionCAMP is now available and online. We invite you to explore thought-provoking presentations given by experts from leading organizations representing 12 countries. Our conference and its inspiring agenda points will be a great opportunity for all attendees to be at the forefront of Decision Management development and trends. Register today to meet face-to-face DM experts, vendors, and practitioners in September in beautiful Bolzano, Italy.

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Serverless Architectures

Posted on April 17, 2019 by decisionmanagementcommunity

Mike Roberts: “Serverless computing is a hot topic in the software architecture world. The “Big Three” cloud vendors—Amazon, Google, and Microsoft—are heavily invested in Serverless, and we’ve seen plenty of books, open-source projects, conferences, and software vendors dedicated to the subject. But what is Serverless, and why is (or isn’t) it worth considering?” Link1 Link2 Link3

Posted in Architecture, Serverless | Leave a comment

RLDM – Reinforcement Learning and Decision Making Conference

Posted on April 16, 2019 by decisionmanagementcommunity

Reinforcement learning and decision making have been the focus of research spanning a wide variety of fields including psychology, artificial intelligence, machine learning, operations research, control theory, animal and human neuroscience, economics, and ethology. Key to many developments in the field has been interdisciplinary sharing of ideas and findings. RLDM is the only conference that brings all these communities together – July 7-10, 2019, McGill University Montréal, Québec, Canada Link

Posted in Decision Making, Events, Machine Learning | Leave a comment

bpmNEXT => Intelligent Automation

Posted on April 15, 2019 by decisionmanagementcommunity

Kris Verlaenen reports from bpmNEXT: “The conference is still called bpmNEXT but the consensus is that the term “Intelligent Automation” seems to cover better what we are discussing.. Traditional flow charts have reached their limits in representing more adaptive requirements since the concept of work is now much broader (including robots, autonomous intelligence, decision services, etc.) Intelligent automation shifts to taking much more short term decisions based on the most recent live events as the business value is typically much higher if the response time is as small as possible“. Link

Posted in Business Processes, Decision Making, Digital Transformation, Events, Trends | Leave a comment

Developer Survey Results 2019

Posted on April 12, 2019 by jacobfeldman

Stack Overflow’s annual Developer Survey is the largest and most comprehensive survey of nearly 90,000 developers who code around the world. Examples of findings: 1) Python, the fastest-growing major programming language is edging out Java this year and standing as the second most loved language (behind Rust); 2) China has developers that are the most optimistic, believing that people born today will have a better life than their parents. Developers in Western European countries like France and Germany are among the least optimistic about the future. Read more

Posted in Languages, Trends | Leave a comment

Authentication and Access Control

Posted on April 12, 2019 by decisionmanagementcommunity

Decision Management Systems separate the decision logic from the rest of the code allowing subject matter experts to update the decision logic according to the business needs. Carlos Serrano from Sparkling Logic describes additional benefits by adding authentication and access control: 1) you can control who has access to what decision logic asset, and for what purpose; 2) you can trace who did what to which asset, when and why. Link

Posted in Authentication and Access Control | Leave a comment

QA in Production

Posted on April 11, 2019 by decisionmanagementcommunity

“Things always go wrong in production, but this doesn’t have to be a bad thing. It’s an opportunity to learn about your system and the real world with which it interacts. With the right production monitoring tools, you can build a set of feedback mechanisms that help you find out about issues as they happen and ship fixes quickly. Adopting production QA (Quality Assurance) practices can help you gain a richer understanding of the real issues your system faces and learn new ways to improve its quality.” Link

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