Kris Verlaenen reports from bpmNEXT: “The conference is still called bpmNEXT but the consensus is that the term “Intelligent Automation” seems to cover better what we are discussing.. Traditional flow charts have reached their limits in representing more adaptive requirements since the concept of work is now much broader (including robots, autonomous intelligence, decision services, etc.) Intelligent automation shifts to taking much more short term decisions based on the most recent live events as the business value is typically much higher if the response time is as small as possible“. Link