10 Common Mistakes in Automation

Posted on August 13, 2022 by decisionmanagementcommunity

Jean Pommier from IBM wrote: “I’m often suspicious when I see best practices not issued by practitioners who spend their lives in the trenches but this contains quite some field-tested wisdom, well done Gartner! And since too few people listen to experienced people in the cloud age, let’s amplify…” Link

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Algorithms for Decision Making

Posted on August 11, 2022 by decisionmanagementcommunity

MIT press published an excellent book “Algorithms for decision making” with free download that provides a broad introduction to algorithms for decision making under uncertainty. The book takes an agent based approach when physical entities like humans or robots act based on observations of their environment. The interaction between the agent and the environment follows an observe-act cycle. Link

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DecisionCAMP-2022: Great Program Just Published

Posted on August 10, 2022 by decisionmanagementcommunity

This year DecisionCAMP will feature very interesting presentations: informative, based on real-world experience, with new perspectives, and leading to controversial discussions about where we are and where we want to be. This event is really for Practitioners by Practitioners! Make sure to register for free not to miss great Decision Management presentations, keynotes, and discussions. Link

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Red Hat and IBM

Posted on August 1, 2022 by decisionmanagementcommunity

On July 29, 2022 IBM published “Business Automation Directional Update for Customers and Partners“. What changes are planned for the Red Hat Business Automation Product Line? “Red Hat is transferring the Process Automation Manager and Decision Manager products to IBM. Red Hat PAM/DM V7.13 will be the last product version released by Red Hat (expected early-August 2022). Future product versions, beginning with PAM and DM V8.0, will be available from IBM. Red Hat will continue to support PAM & DM V7.x for the remainder of their product lifecycle, as published on the Red Hat customer portal.” Read more

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5 Solutions for July-2022 Challenge “Evaluate Team Performance”

Posted on July 31, 2022 by decisionmanagementcommunity

We received 5 different solutions which use the following tools (in order of submission):

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Decision-Making vs. Problem Solving

Posted on July 20, 2022 by decisionmanagementcommunity

This post Decision-Making: How to Determine the Best Possible Choices defines decision-making as “the process by which people come to actionable decisions after a careful consideration of the facts and values of the situation and parties involved. Decision-making could either be rational or irrational, and every decision-making process results in a final choice, which would either prompt an action, or not“. Contrary, problem solving “is using creativity and discovery to determine all possible courses of action after carefully examining the information provided. Problem solving is considered by many as a step toward decision-making, hence, the information gathered and solutions provided are used in decision-making.” Link

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A Building Blocks Approach

Posted on July 12, 2022 by decisionmanagementcommunity

A building blocks approach starts with the universe of possible solutions and determines the common fundamental elements that constitute such solutions. It then goes about standardizing these fundamental elements and commoditizing them. This enables an ecosystem of actors who have the agency to ‘build-on’ using these building blocks to deploy solutions across varied contexts. In the Decision Management world a building blocks approach started to dominate the ecosystem to build context-specific decision models (which preserve individual context) while leveraging standardized Decision Microservices (building blocks). Link

Posted in Architecture, Decision Modeling, Trends | Leave a comment

Forrester announces AI 2.0

Posted on July 6, 2022 by decisionmanagementcommunity

As more businesses leverage artificial intelligence to drive transformative customer experiences and real-time business decisions, Forrester announces “a new era of AI development – one that addresses accuracy, speed, and security.” Link 

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Posted in Artificial Intelligence, Machine Learning | Leave a comment

Platforms vs Frameworks

Posted on July 4, 2022 by decisionmanagementcommunity

Platforms are designed to be environments for apps. Not only will developers build the app on a particular platform, but the finished product will also run on that platform. In this sense, the hardware and software components of the platform work together to support the app throughout its life.
Frameworks are intended to be more like app templates. Their ready-made components provide some guidance to developers throughout the development process. This allows them to build upon the framework with the customizations necessary to meet the specific needs of their end-users. However, the app will still need external support to run once it’s complete.

Thus, many modern decision management tools are not platforms but rather Decision Intelligence or Digital Decisioning Frameworks for development of decision services that can be deployed to different platforms such as AWS or Asure. Link

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Decision Intelligence 101

Posted on July 4, 2022 by decisionmanagementcommunity

“Decision Intelligence is a practical approach designed to improve decision-making by first understanding and then engineering the way decisions are made and how outcomes are evaluated, managed, and improved based on feedback.” Decision intelligence has three key business benefits: Link

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Posted in Decision Intelligence, Decision Making | Leave a comment