Is Policy a Document or a Live Decision System?

[decisionmanagementcommunity]

Paul Show wrote: “Most organizations treat policy as documentation. Something written, interpreted, and applied manually or through scattered code. That works—until scale, regulation, or auditability enters the picture. At that point, policy stops being text. It becomes a decision system.” He asked: Where does your current system fail: interpretation, execution, or auditability?

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