Category Archives: Trends

“Pay as You Go” Car Insurance

Posted on May 25, 2018 by decisionmanagementcommunity

Ontario is getting Canada’s first ever “pay as you go” car insurance that gives drivers the power to monitor how much they drive and pay for their premium based on mileage. The new program is powered by a telematics device … Continue reading →

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CUI – Conversational User Interface

Posted on May 21, 2018 by decisionmanagementcommunity

Here are a few quotes from an interesting article “State of the conversation” written by Paul Campillo:  Eight trillion. That’s the number of text messages sent every year. For the record, that’s 23 billion texts sent every day. Or almost 16 … Continue reading →

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Intelligent Agent Cocoon in Forrester’s 2018 Predictions

Posted on May 18, 2018 by decisionmanagementcommunity

Forrester’s 2018 Predictions examine 13 market dynamics that will have the greatest impact on your business this year and beyond.  “Customer experience (CX) became the centerpiece of business strategy. In 2017 CX quality plateaued. In 2018, 30% of companies will see further … Continue reading →

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Offshore Outsourcing is Dying

Posted on May 8, 2018 by decisionmanagementcommunity

A new research shows that enterprise use of offshore outsourcing is slowing considerably in the US with the last election. Highest performing enterprises are replacing traditional IT outsourcing with value-based partnerships. Link

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The Rise of Digital Humans in Social Media

Posted on May 7, 2018 by decisionmanagementcommunity

WIRED just published an article “CGI ‘Influencers’ Like Lil Miquela Are About to Flood Your Feeds“. Here is what happened. An Instagram influencer named “Bermuda” hacked the account of fellow influencer “Lil Miquela”, who has over a million followers. Not … Continue reading →

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Does niceness lead to poor decision-making?

Posted on April 25, 2018 by decisionmanagementcommunity

There is an interesting discussion at LinkedIn “The dangers of being nice at work“. Having a supportive and overly cordial work culture can undermine new and innovative ideas, argues Jonah Sachs in an article for Quartz. Office environments that stress positivity … Continue reading →

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Launch-First Mentality: Heresy or Norm?

Posted on April 20, 2018 by decisionmanagementcommunity

MITSloan published a new paper “Implement First, Ask Questions Later (or Not at All)“. It says: “Companies used to spend years clarifying business requirements before they would even think of launching new software. Today, cheaper cloud-based apps mean that implementation … Continue reading →

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The Dawn of Digital Decisioning – A Forrester Report

Posted on April 19, 2018 by decisionmanagementcommunity

James Taylor provides a brief overview of the just published Forrester Research report  “The Dawn Of Digital Decisioning” ($499) that makes great points about the power of Decision Management and provides recommendations about how best to approach Digital Decisioning: “When and how … Continue reading →

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Digital Ads Spending Surpassed TV

Posted on April 5, 2018 by decisionmanagementcommunity

According to wiseGEEK, in 2017, for the first time ever, global spending on digital advertisements surpassed spending on television ads. It took a while for advertisers to embrace the promise of digital media, but a milestone was reached in 2017. … Continue reading →

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The End of Windows?

Posted on April 3, 2018 by decisionmanagementcommunity

The Windows division no longer exists at Microsoft following  the last week’s announcement. “The story of Windows’ decline is relatively straightforward and a classic case of disruption: 1) The Internet dramatically reduced application lock-in; 2) PCs became “good enough”, elongating … Continue reading →

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