Decision Management: What It Is and Why You Need It

Posted on February 20, 2019 by decisionmanagementcommunity

GartnerDMToday Roy Schulte from Gartner ran the webinar “Decision Management: What It Is and Why You Need It” describing the state of the art in decision management and offering guidance on how to get started. Here are a few slides:

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1 Response to Decision Management: What It Is and Why You Need It

  1. Carole-Ann Berlioz (@CMatignon)'s avatar Carole-Ann Berlioz (@CMatignon) says:
    February 22, 2019 at 4:39 pm

    I enjoyed this webinar. A few take-aways:
    – absolutely consider decision management for complex decisions
    – some technology choices are not choices you need to make, aka some technologies are meant to coexist, like rules and analytics
    – enable your systems to digest transaction results to improve your decision logic

    I am personally a little bit more nuanced on the recommendation to always start with a decision model. We have customers that use our Pencil DMN Modeler, and some that don’t. For a green field project, this is a great way to capture source rules. When the source rules are documented, this is a step back.

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