Author Archives: decisionmanagementcommunity

The glorification of mediocrity

Stéphane Dalbera posted on LinkedIn: There’s a troubling narrative spreading across LinkedIn:“To help beginners, we must dumb everything down.”—Strip down the language.Avoid abstractions.Stick to the bare minimum.Pretend the standard library barely exists.—Let’s call this what it is: The glorification of … Continue reading

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Can AI Agents Replace Professional Engineering Intelligence?

Pieter van Schalkwyk: “Most current AI agents are sophisticated chatbots with language models. They excel at content creation but cannot make professional decisions. This is like asking a talented writer to perform brain surgery.” “When Microsoft Copilot writes a maintenance … Continue reading

Posted in Artificial Intelligence, Human Intelligence | Leave a comment

Large Companies vs Startups in the age of AI

Andrew NG states that “large companies are slower than startups for many reasons. But why are even 3-person, scrappy teams within large companies slower than startups of a similar size? One major reason is that large companies have more to … Continue reading

Posted in Artificial Intelligence, Innovation | Leave a comment

Java at 30 Years Young

Java turns 30 on May 23rd! Join the Java YouTube channel on May 22nd starting at 13:00 UTC for a 6-hour live stream covering Java’s evolution, its global impact, and how it shapes the future of programming. Link

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AI and Customer Service

“Over a year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to help with customer service work. The shift highlights the need for the option to speak to a … Continue reading

Posted in Artificial Intelligence, Customer service | Leave a comment

How to determine the exact state of a business process with thousands of ongoing cases, in real-time?

In this post, Prof. Marlon Dumas describes new techniques that efficiently compute the current state of a business process from event logs of ongoing cases. Replaying event logs interactively from any point in time, you fast-forward to any time point, … Continue reading

Posted in Business Processes, Event-driven, Human-Machine Interaction, Process Mining | Leave a comment

AI Protects Against Scams

Online and phone scams, some of them powered by generative AI tools, surged in 2024 and continue to rise. Now, Google is deploying some of its latest AI models to help protect users from these threats. One such model is Gemini Nano, … Continue reading

Posted in Artificial Intelligence, Fraud Prevention | Leave a comment

Explaining Solutions of Combinatorial Optimization

DecisionBrain is actively investigating the topic of explaining Combinatorial Optimization results. Drawing from principles in both Social Sciences and Artificial Intelligence, they highlighted two key types of explanations, contrastive and counterfactual explanations, and discussed their relevance in decision-support systems. Link

Posted in Decision Making, Decision Optimization, Explanations, Optimization | Leave a comment

Rule Challenge at Declarative AI

This year DeclarativeAI  (that includes DecisionCAMP as a co-event) will run the 19th International Rule Challenge, fostering friendly competition among innovative rule-oriented tools, prototypes, and applications tailored to research, industry, and government. Participants are invited to showcase their solutions to self-defined … Continue reading

Posted in Decision Modeling | Leave a comment

Resolving Conflicts among Business Rules

Ron Ross again brought up the question of “Exceptions to Business Rules” to light (https://lnkd.in/eyemPWF2). Ron defines an exception to the rules as a foreseen, explicit set of circumstances in which different-than-normal guidance is to be followed. He gave an … Continue reading

Posted in Business Rules, Defeasible Logic, Rule Violations | Leave a comment