Decision-Centric RPA

Arash Aghlara compares traditional Robotic Process Automation (RPA) with decision-centric RPA when both robots and staff share the logic for repetitive operational business decisions. “Enabling robots to make such decisions is not about technologies like AI, Machine Learning, Neural Networks, Predictive Analytics, etc. at all. Operational business decisions are a routine part of day-to-day jobs. Staff make decisions day in and day out while performing tasks and activities related to their jobs. Decision-Centric RPA enables robots to make decisions and follow business rules without introducing technical debt to organisations.” Link

This entry was posted in Decision Modeling, Human-Machine Interaction, RPA. Bookmark the permalink.

Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s