James Taylor just published a new post about AI: “AI is a decision-making technology. As such it is a powerful complement to Decision Management – something to be considered alongside business rules and analytics, and integrated into a coherent decision model. ” To succeed with AI, he recommends: 1) Get management support; 2) DON’T put technologists in charge; 3) Focus on the decision not AI; 4) Make sure you focus on change management. Read more.
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